Brexit preparation for Douane
Employees finished learning roadmap successfully
Out of 8 branches of the tax authorities are now incorporating this way of learning
Percent of learning is incorporated and facilitated within the workflow
In preparation of Brexit, 930 new employees were being recruited. Being responsible for the supervision of the flow of goods between VK and the Netherlands, they needed proper guidance and training. Traditional method wouldn’t be sufficient within the available timeframe. Making sure to properly train such a large group of employees under enormous time pressure, Douane was in need of a broadened approach from the traditional classroom training sessions.
Douane asked us to help people learn quickly and effectively and meet the performance goals at the same time.